Retail & Processing Supervisor – Calgary Trans Canada

POSTED ON: April 6, 2017

Date Posted:                           April 6, 2017

Application Deadline:              April 20, 2017

Job Type:                                FT Hourly

Great Work. Great People. Great Place. GREAT Purpose.

 Are you looking for a career that makes a real difference in the lives of Albertans? Do you want to be part of a growing organization with opportunities for development? Do you want to look forward to coming to work every day? Then Goodwill Industries of Alberta is the place for you!

 About Goodwill:

Goodwill is dedicated to providing people with disabilities the opportunity to find meaningful employment. This is made possible as a direct result of the generosity of Albertans in our community who choose to donate to Goodwill, where these items are resold through our successful retail stores. Our dedicated, ambitious and hard-working team members are the key to our success. By embodying Teamwork, Respect, Integrity, Recognition, Customer Service and Safety, our organization is driven towards GREATness.

 The Opportunity:

Retail & Processing Supervisors are responsible for assisting in the day-to-day operations of all aspects of the store including donation collections, material processing, sales, personnel management, health and safety initiatives, financial performance, and loss control activities.

Key Responsibilities:

In collaboration with the Retail & Processing Store Manager, your key responsibilities will include:

  • Being a role model of world class customer service
  • Performing opening and closing procedures involved in the financial management of the store
  • Assisting in preparing team member schedules
  • Monitoring team member production and motivating team members to meet target and goals
  • Training other team members on how to perform all aspects of a particular job
  • Ensuring all areas remain presentable and safe for all customers and team members

Successful candidates will have:

  • A High School Diploma or equivalent work experience. Post-secondary education in retail or business management is considered an asset
  • The ability to work in a team environment as well as independently
  • Strong problem-solving skills and the ability to think on their feet
  • World class customer service skills
  • The ability to work flexible hours, including evenings and weekends
  • The ability to motivate and encourage others to succeed
  • The ability to perform physical work and stand for a continual period of time

*The use of a personal vehicle may be required

 The Application Process:

For more information on Goodwill Industries of Alberta and what we offer, please visit our website at

Candidates interested in this opportunity should forward their Resume and Cover letter outlining how they are a GREAT fit with Goodwill via email to by April 20, 2017. We thank all applicants for their interest wanting to be a part of our GREAT purpose. Only applicants who submit a full application will be considered.

Please note the selected candidate will be required to submit to a Criminal Record Check

Goodwill Industries of Alberta is an equal opportunity employer and prohibits discrimination of any kind.

The Application Process:

Candidates interested in this opportunity should forward their resume and cover letter in confidence using the form below or via fax @ 780-669-5630 by the above mentioned closing date.

For more information on Goodwill Industries of Alberta and what we offer, please visit our website at

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