Assistant Store Manager

Date Posted:                           December 1, 2017

Application Deadline:          December 15, 2017

Job Type:                                FT Salaried

Great Work. Great People. Great Place. GREAT Purpose.

 Are you looking for a career that makes a real difference in the lives of Albertans? Do you want to be part of a growing organization with opportunities for development? Do you want to look forward to coming to work every day? Do you want to work with others to make a difference with dignity and joy? Then Goodwill Industries of Alberta is the place for you!

 About Goodwill:

Goodwill is dedicated to providing people with disabilities the opportunity to find meaningful employment. This is made possible as a direct result of the generosity of Albertans in our community who choose to donate to Goodwill, where these items are resold through our successful retail stores. Our dedicated, ambitious and hard-working team members are the key to our success. By showing that we care, working as a team, continuously improving, and being accountable, our organization is driven towards GREATness, all the while, inspiring Albertans to make a difference.

 The Opportunity:

The Assistant Store Manager (ASM) is responsible for assisting the Store Manager in the day-to-day operation of all aspects of the store including donation collections, material processing, sales, personnel management, health and safety initiatives, financial performance, and loss control activities.

There is particular focus on employee relations, sales, production, and the provision of exceptional customer service in a fast-paced environment. The ASM is a role model of world-class customer service and is community focused. In the absence of the Store Manager, the ASM is responsible for maintaining sales, floor appearance, and scheduling, leading team meetings and participating in the performance management processes, including training and coaching of team members.

Successful candidates will:

  • Minimum of 2 years of supervisory/management experience in a retail environment.
  • Post-Secondary education in a related field is an asset.
  • Have outstanding problem solving skills and openness to change in a flexible environment.
  • Have the ability to motivate and build confidence in others.
  • Strong business sense and initiative.
  • Deliver amazing customer service by going above and beyond for all Goodwill customers.
  • Demonstrate teamwork and engage fellow Team Members in contributing to Goodwill’s mission & core purpose.
  • Maintain an open and honest attitude while making moral decisions.
  • Recognize the great efforts of fellow Team Members through genuine recognition activities.
  • Contribute to a welcoming & accepting work environment by showing respect at all times.
  • Hold oneself and fellow Team Members accountable in their roles and for their contributions to Goodwill’s mission & core purpose.
  • Continuously look to improve oneself and the organization in any aspect including but not limited to processes, communications, tasks and customer experience.
  • Prioritize safety in all tasks, ensuring safety of self as well as fellow Team Members.
  • Access to a personal vehicle is a requirement for this position.

The Application Process:

For more information on Goodwill Industries of Alberta and what we offer, please visit our website at

Candidates interested in this opportunity should forward their Resume and Cover letter outlining how they are a GREAT fit with Goodwill via email to by December 15, 2017. We thank all applicants for their interest wanting to be a part of our GREAT purpose. Only applicants who submit a full application will be considered.

Please note the selected candidate will be required to submit to a Criminal Record Check

Goodwill Industries of Alberta is an equal opportunity employer and prohibits discrimination of any kind.

To apply for this job email your details to

2017-12-01T12:50:36+00:00 December 1st, 2017|