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Employment Coach – Career Connections (18-EC)

Work Where You Make a Difference Every Day Are you ready to be a part of a team that makes a difference in someone’s life every day?

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Date Posted:                           September 14, 2022

Job Type:                                Full-time Salaried

Schedule:                                Weekdays with some evenings and weekends

Salary Range:                         $39,500-47,000/year

Posting ID:                              18-EC

Great Work. Great People. Great Place. GREAT Purpose.


Are you looking for a career that makes a real difference in the lives of Albertans? Do you want to be part of a growing organization with opportunities for development? Do you want to look forward to coming to work every day? Do you want to work with others to make a difference with dignity and joy?  Then Goodwill Industries of Alberta is the place for you!


About Goodwill:

Goodwill is dedicated to providing people with disabilities the opportunity to find meaningful employment. This is made possible as a direct result of the generosity of Albertans in our community who choose to donate to Goodwill, where these items are resold through our successful retail stores. Our dedicated, ambitious and hard-working team members are the key to our success. By showing that we care, working as a team, continuously improving, and being accountable, our organization is driven towards GREATness, all the while, inspiring Albertans to make a difference.


The Job:

Are you our next Employment Coach? Reporting to the Career Connections Manager of Program Delivery, we are looking for an enthusiastic, service-driven individual to provide training and coaching for individuals with disabilities whose goal is to become as independent as possible in their work within the community. Employment Coaches support individuals so they can progress and learn how to perform their jobs safely, accurately, efficiently and successfully.


What you’ll be doing:

  • Assisting individuals in the orientation to employers’ procedures, products, services, standards, and policies.
  • Breaking job duties and assignments into specific steps to facilitate the individuals learning and independence, ensuring quality of completed tasks.
  • Monitoring individuals’ performance including determining when the individual is capable of performing a job independently.
  • Identifying, implementing and liaising with the employer in the development of effective work accommodations in collaboration with the employment coordinator.
  • Acting as an ambassador for goodwill to build strong relationships with employer to help facilitate program growth.
  • Providing on going assessment of supported individuals, determines necessary changes to meet the support needs of the individual, and provides necessary training and support for successful job performance.


What you bring to the table:

  • A Rehabilitation diploma or equivalent education in the human services field.
  • Must be eligible to work in Canada.
  • More than 1-year experience in the field of employment supports, working with individuals with disabilities and/or barriers, or working with persons from diverse backgrounds.
  • A valid Standard First Aid Certificate.
  • Access to a vehicle, a valid class 5 driver’s license, vehicle insurance, appropriate registration and a clean driving record.
  • A demonstrated ability to teach effectively using various instructional methods.
  • The ability to be on your feet and active with the team on an ongoing basis.
  • The ability to communicate effectively through oral and written communication and documentation.
  • The ability to work with little or no supervision
  •  You deliver amazing customer service by going above and beyond for all Goodwill customers.
  • You demonstrate teamwork and engage fellow Team Members in contributing to Goodwill’s mission & core purpose.
  • You have an open and honest attitude while making moral decisions.
  • You recognize the great efforts of fellow Team Members through genuine recognition activities.
  • You contribute to a welcoming & accepting work environment by showing respect at all times.
  • You hold yourself and fellow Team Members accountable in their roles and for their contributions to Goodwill’s mission & core purpose.
  • You continuously look to improve yourself and the organization in any aspect including but not limited to processes, communications, tasks and customer experience.
  • You prioritize safety in all tasks, ensuring safety of self as well as fellow Team Members.


The Application Process:

For more information on Goodwill Industries of Alberta and what we offer, please visit our website at

Candidates interested in this opportunity should apply here. Applications will be reviewed once the video pre-screen has been submitted. If there are any questions or you require accommodations, please contact . We thank all applicants for their interest in being a part of our GREAT purpose.

Please note the selected candidate will be required to submit to a Criminal Record Check

Goodwill Industries of Alberta is an equal opportunity employer and prohibits discrimination of any kind.

To apply for this job please visit

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