In 2016, Goodwill received over 575,000 donations from generous Albertans! With so many items passing through our doors, occasionally something is donated by accident.
If you have donated an item unintentionally, please contact us as soon as possible through our website or by calling the location at which the donation was made. You can find the contact information for all of our locations on our donate page.
We make every effort to locate and return items that were donated by mistake. However, our efficient staff is typically able to accept, process, and place items for sale in our stores in less than 24 hours. If you have donated an item unintentionally, there is a better chance to recover it the sooner you are able to let us know.