Follow us to see how we impact Albertans: 
Follow Us: 
Goodwill Industries of Alberta white logo official 2021

Where are the Big Boxes available?

Only available at the Goodwill Outlet Stores in Edmonton & Calgary. Limited quantities and pricing subject to change.

More Goodwill Archives: Frequently Asked Questions

Where are the Big Boxes available?

Only available at the Goodwill Outlet Stores in Edmonton & Calgary. Limited quantities and pricing subject to change.

Will Goodwill help load the Big Box?

Goodwill will assist with loading product into dock-height trucks. The purchaser is responsible for all transportation.

What do I need for pick up of the BIG Box?

You must pick up boxes using a dock-height truck. This program requires dock-height pickup for safety and handling purposes.

Can a BIG box be held by the store after I pay?

No. Boxes must be picked up the same day as payment.

Is their a return credit for the Big Box pallet and container?

Yes. When you return the pallet and Gaylord container, you receive a $34 in-store credit applied to a future purchase. This credit is NOT cash.

How much does a Big Box cost?

Of the $250 box price, $34 is a refundable deposit for the pallet and Gaylord container. See return credit details.

Are the Big Boxes sold 'as-is'?

Yes. All boxes are sold AS-IS. Contents are not inspected, tested, or guaranteed.

Are the BIG Box sales final?

Yes. All sales are final. No returns or refunds.

Can I only buy a portion/fraction of the box?

No. Boxes are only sold as a full unit and the purchaser agrees to take the entire contents.

Can I open the box or search it before buying?

No. No picking or sorting is allowed. Boxes are sold as a full unit only.

How are the items sorted?

These items consist primarily of goods that did not sell through our Outlet Stores. All items are sorted by category prior to baling or boxing.

What's inside each Big Box?

Each box contains a full load of items from one retail category. Contents are mixed within that category and sold as-is. Available categories include:

  • Shoes (paired)
  • Accessories
  • Hard toys
  • Kitchen metalware (e.g., pots & pans)
  • Audiovisual items (CDs & DVDs)
  • Books

Categories depend on availability — ask an associate what's in stock that day.

cart linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram