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Can I exchange or return an item?

Currently, Goodwill Industries of Alberta exchanges apparel and electronics only.

1. Only apparel items and electronics may be exchanged.
2. Exchanges are for items of equal or higher value.
3. All items must be exchanged within 14 days of purchase date.
4. Original receipt must accompany the items being exchanged.
5. Items being exchanged must have original tags still attached to them. (If a price tag has been tampered with, it will not be valid for exchange).

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Is online thrift store shopping a good idea?

Online thrift store shopping is a good idea if you like thrifting! Online thrift shops, like the Goodwill online thrift store, make it easy to purchase used items from the comfort of your home. Most importantly, shopping for furniture, goods, and second hand clothes online is safe when you use a trusted online thrift shop like Goodwill. 

Better yet, the money Goodwill makes from your online thrift store shopping purchase goes directly towards programs in your community. These programs provide meaningful employment opportunities for Albertans with disabilities. So, you can thrift shop online knowing you’re doing good for others!

Wondering - what is the best online thrift store near me? Check out the Goodwill online thrift store for the best and most rewarding online thrift shopping experience!

How do I get the item(s) I purchased on the Goodwill online thrift store?

To get the item(s) you have purchased at the Goodwill online thrift store, stop by the specified Goodwill location. Our staff will have your order ready to go! 

Your pickup location(s) and instructions are provided on the Checkout Page. As well, you can see an item’s pickup location under the:

  • Item title on the Online Thrift Store Page
  • Cart total on the Shopping Cart Page

When you purchase goods and second hand clothes online, they must be picked up. So, please be sure that you can pick up an item(s) at the specified location before making a purchase.

How does the Goodwill online thrift store work?

The Goodwill online thrift store makes online thrift store shopping simple! Here’s how it works.

  1. Explore the used items and second hand clothes in our online thrift store.
  2. When you see an item you like, click the ADD TO CART button.
  3. Once you're done shopping, click on the Shopping Cart Icon that's located in the top, right-hand corner of your screen.
  4. On your Shopping Cart page, you’ll see all the items in your cart and have the option to add or remove items. When you’re ready to complete your purchase, click PROCEED TO CHECKOUT.
  5. Fill in your Billing and Payment details, select a pickup date and time, and click PLACE ORDER to complete your purchase.

Before buying goods and second hand clothes online, please be sure you can pick up the item(s) from the Goodwill location specified.

Where to buy second hand clothes online?

You can buy second hand clothes online at the Goodwill online thrift store! In addition to second hand clothes, you can purchase used furniture, footwear, books, games, and more. 

Each week, the second hand clothes and items in our online thrift shop are updated - for the ultimate online thrift store shopping experience. Best of all, when you buy second hand items from the Goodwill online thrift store, you directly support members in your community with disabilities. So, you can thrift shop online knowing you are doing GOOD for the environment and your community!

Is there a Canadian online thrift store?

Yes, Goodwill Industries of Alberta has a Canadian online thrift store. If you live in Canada, you can thrift shop online using the Goodwill online thrift store. That said, purchased items must be picked up from a Goodwill location. Therefore, before making a purchase, please ensure you can collect your item(s) at the specified pickup location.

Looking for a Canadian online thrift store in Edmonton? The Goodwill online thrift shop has numerous items that can be picked up at Goodwill locations in Edmonton.

What about an online thrift store in Calgary? The Goodwill online thrift store is the best place for Calgary residents to do their online thrift store shopping. Check out the used items and second hand clothes above and see what is available for pick up in Calgary.

Whether you’re located in Edmonton, Calgary or another city in Alberta, next time you’re wondering - where is an online thrift store near me? - check out the Goodwill online thrift store!

Can I exchange or return an item?

Currently, Goodwill Industries of Alberta exchanges apparel and electronics only.

1. Only apparel items and electronics may be exchanged.
2. Exchanges are for items of equal or higher value.
3. All items must be exchanged within 14 days of purchase date.
4. Original receipt must accompany the items being exchanged.
5. Items being exchanged must have original tags still attached to them. (If a price tag has been tampered with, it will not be valid for exchange).

What happens to unsold items at thrift stores?

Wondering what happens to unsold items at thrift stores? While we can’t speak for all thrift stores in Grande-Prairie, unsold items at Goodwill are sent to other locations, stores or businesses to be sold, recycled or upcycled. 

For example, any unsold items from our second-hand stores in Grande-Prairie are taken to a Goodwill outlet. Here, they are offered at a discounted price. If they don’t sell at this discounted price, they are given a second life via the Goodwill Reuse and Recycling Program. Through this program, we send items to textile recyclers and other companies that can transform them into new materials! As a result, we successfully recycle over 4 million kilograms and divert over 16 million kilograms of unwanted items from landfills yearly! So, when you donate to our Grande-Prairie thrift stores, you can rest assured that we will put your items to good use.

What items can I donate to Goodwill?

Not sure what items you can donate at your local Goodwill thrift stores Grande-Prairie? Here are just a few items that we accept at our donation centers:

  • Underwear
  • Socks
  • Bras
  • Christmas decorations and other holiday items, including household holiday decor, Christmas lights and Christmas trees. Please note: Christmas trees will only be accepted if they are in their original box or bag.
  • Furniture
  • Toys, games and much more

All clothing items, including underwear, socks and bras, should be new or gently used, clean, and dry when donated. Goodwill cannot accept wet or dirty clothing.

What items can’t you donate to our Grande-Prairie thrift stores? Check out a complete donation guide here - Goodwill Donation Guide.Pro Tip: You can recycle your electronics at the Goodwill thrift store in Grande-Prairie! To provide electronics recycling across Alberta, Goodwill has partnered with Quantum Lifecycle. Thanks to this partnership, you can now bring your broken or unusable electronics to our donation centers, and we’ll safely recycle them.

How can I donate to a thrift store in Grande Prairie?

Want to donate your unwanted items to a thrift store in Grande-Prairie? Goodwill makes it easy! Stop by a Goodwill donation center near you during donation hours and drop off your unwanted items - it’s that simple.

When and where can you donate to Goodwill? Check out our donation center locations (and opening hours) in Grande-Prairie above.

What is the best time to visit a thrift store?

To find the best items and deals at thrift stores in Grande Prairie, visit often. That said, there are a few tips and tricks that expert thrifters use. For example, the best time to visit a thrift store in Grande-Prairie is when:

  1. The shelves have recently been stocked. The Goodwill thrift store in Grande-Prairie is stocked daily - so any day is a good day to stop by!
  2. A sale or promotion is running. Goodwill Grande-Prairie thrift stores have weekly promotions, including Coloured Tag Sales and Seniors Day (Wednesdays). 

Goodwill also offers a GOOD Rewards Card and other promotions throughout the year to help you make every dollar go further.

Want more thrifting tips? Check out these articles:

How To Thrift Shop Like A Pro

Thrift Store Tips

Are things bought from thrift stores good?

Things bought from thrift stores are good, quality items. And, thanks to generous donations, you’ll find tons of great products to choose from at our Grande-Prairie thrift stores. In fact, the Goodwill thrift store in Grande-Prairie is stocked with new gently used, high-quality items every day! This includes clothing, accessories, home decor, and even brand-name items.

So, next time you’re looking for good furniture or a new outfit, stop by our thrift store in Grande-Prairie - you won’t be disappointed.

What happens to unsold items at thrift stores?

Wondering what happens to unsold items that you donate to the thrift store? While we can’t speak for all Calgary thrift stores, we can tell you that unsold items at Goodwill are shipped to other locations to be sold or recycled/upcycled. For example, unsold items from our second-hand stores in Calgary are first taken to a Goodwill outlet. At the outlet, they are listed at a discounted price. If we can’t sell them at this discounted price, they are given a second life through our Reuse and Recycling Program. In this case, the items are sent to a textile recycler or another company to be transformed into new materials.

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