In 2016, Goodwill received over 575,000 donations from generous Albertans! With so many items passing through our doors, occasionally something is donated by accident.
If you have donated an item unintentionally, please contact us as soon as possible through our website or by calling the location at which the donation was made. You can find the contact information for all of our locations on our donate page.
We make every effort to locate and return items that were donated by mistake. However, our efficient staff is typically able to accept, process, and place items for sale in our stores in less than 24 hours. If you have donated an item unintentionally, there is a better chance to recover it the sooner you are able to let us know.
We have launched an Impact Calculator to provide tangible numbers on the huge impact that repurposing and recycling your items can create. You can input the quantity of clothing, accessories, housewares, and furniture you plan to donate or have donated in the past to get a calculated score.
This score will show you the environmental effect by calculating the potential pounds of goods you have diverted from the landfills. You will also get a calculated number of hours that your donation has the potential to provide our mission’s programs and services used to place people with disabilities into new jobs & careers.
Try out the Impact Calculator here.
Yes, they do, you can visit any of our donation centres across the province to bring your electronics. If you are requiring them to be recycled, please make the donor attendant aware or label your packaging. For larger items, such as home stereo systems, TVs, projector screens, etc please bring them to a donation centre attached to a store. To find your local donation centre, please click here.
You most certainly can! Goodwill has partnered with Quantum Lifecycle to provide electronics recycling across the province. This partnership allows us to accept your broken or unusable electronics, keeping them out of the landfills, and allowing you a safe and easy way to dispose of them.
Quantum Lifecycle is able to recycle items such as laptops, cellphones, tablets, various styles of TVs and monitors, printers, AV Equipment, stereo systems, and more.
Underwear that is new or gently used can be donated to Goodwill in Alberta. The underwear should be clean, dry and in good condition when they are donated.
Depending on the condition of the undergarments, they may be sold or recycled. For example, if the underwear is damaged or not suitable for resale, it may be sent to a textile recycler. The recycler will turn the material into wiping rags, upholstery stuffing or fibre recycling.
Even if you have articles of clothing, including underwear, that are ripped or damaged, consider bringing them to a local Goodwill donation center. By donating these items, they can be put to good use instead of being added to the landfill. If you’re in or near Calgary, the City of Calgary Throw ‘n’ Go is another location where donations can be dropped off. All items donated at this location are organized by Goodwill Alberta.
Goodwill accepts donated socks that are gently used or brand new. All clothing that is donated to Goodwill, should be clean and laundered before it’s brought in. Socks that are too damaged to be sold at Goodwill Alberta’s thrift store locations will be sent to outside organizations that recycle textiles into new products or materials for other uses.
To donate socks or other clothing items to Goodwill Alberta, visit one of our donation centers. Donation locations can be found throughout Alberta, including in Edmonton and surrounding cities. The profits from donations that are resold in our retails stores benefit local communities and help individuals in Alberta with disabilities.
Yes, bras can be donated to Goodwill. As long as the bras are clean and new or gently used they will be sold in Goodwill’s retail stores. Keep in mind, Goodwill cannot accept wet or dirty clothing. So, before bringing items in for donation please be sure that they are laundered and dry.
If the bras are damaged, they may still be accepted at the donation location. Bras that cannot be sold in-store, are sent to textile recyclers who convert the material into new products. This way, nothing goes to waste unless absolutely necessary.
Looking for a Goodwill Alberta donation location? Find the nearest Goodwill using our drop-off location locator.
Christmas decorations and other holiday items can be donated to Goodwill in Alberta. This includes household holiday decor, Christmas lights and Christmas trees. However, please note that Christmas trees will only be accepted if they are in their original box or bag. All items should be in good condition when they are brought to a donation center.
Goodwill Alberta greatly appreciates all the donations received. When you donate to Goodwill you can rest assured your donation is going to a good cause. 89.2% of all profit goes back into the local community, helping people with disabilities find meaningful work.
Unfortunately, mattresses cannot be donated to Goodwill. Although Goodwill would love to accept all donations, some items cannot be accepted for health and safety reasons. Bedroom furniture that cannot be accepted includes mattresses, pillows, bed frames, bunk beds, hide-a-beds and waterbeds.
Undoubtedly, there are many items in these categories that are perfectly good for reuse. However, in some cases, these items may pose a health and safety risk to our staff or new owners. Therefore, to be safe, we do not accept them.
Goodwill Alberta asks that anyone with a used bed or bed frame find an alternative destination for it.
When Goodwill can’t sell donated clothes, they use various alternative options to keep the clothes from reaching the landfill.
Luckily, clothing is easy to recycle or upcycle. If Goodwill can’t sell clothing donations in-store, on its online thrift store or at a Goodwill outlet, the clothes are often sold to a textile recycler or other salvage vendor.
These recyclers use the unsold clothing in various ways. For example, it may be cut up and used for different purposes or processed and recycled into a fibre filling for use in furniture or insulation. With the help of these alternative methods, Goodwill is able to keep millions of pounds of usable goods from reaching the landfill each year.
Most clothing and other donated items are successfully sold in Goodwill stores across Alberta, and internationally. With the help of other methods of selling and recycling, very little, if any, unsold clothing and other goods are thrown away.
To help keep clothing, household items and other used goods out of the landfill, Goodwill partners with local organizations to find alternative solutions. For example, Goodwill Alberta has a partnership with the University of Alberta that allows them to give clothing and household items left behind at residences a second chance.
As a result of being able to sell, recycle or upcycle nearly everything that is donated to them, Goodwill helps communities across the world minimize their environmental footprint. Goodwill’s sustainability practices diverted nearly 16 million kilograms of waste from landfills in 2019 alone!
Donation hours: You can find the hours of operation of your preferred donation centre on our donation page.
Each of our donation centres also features an after-hours bin for the convenience of our donors, (we do not have any after-hours bins at our retail store donation centres) however they are best suited to clothing donations. If you would like to donate furniture or household items, the best way is to stop by while there is a donor attendant to assist you.
Goodwill does not currently have a donation pick-up service. Goodwill has partnered with College Hunks Hauling to assist donors in the greater Edmonton area who are unable to bring their donations to a Goodwill donation centre.
This 48-hour priority service involves a fee, but should be especially helpful to donors involved in major cleanups. Our hauling partner will not only bring your donations to Goodwill, they will clear out your items that Goodwill is unable to accept and take them to another nonprofit or a recycler.
College Hunks Hauling will pick up items anywhere on your property.