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I’m looking for a certain item. Do you have it in stock?

The inventory in our stores is constantly changing. That’s what makes Goodwill such an exciting place to shop!
Because the items in our stores rely on the donations we receive, our staff is not able to anticipate what will be coming out on the sales floor. If you have your heart set on a certain item, the best way to find it is to visit the stores frequently.

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Is online thrift store shopping a good idea?

Online thrift store shopping is a good idea if you like thrifting! Online thrift shops, like the Goodwill online thrift store, make it easy to purchase used items from the comfort of your home. Most importantly, shopping for furniture, goods, and second hand clothes online is safe when you use a trusted online thrift shop like Goodwill. 

Better yet, the money Goodwill makes from your online thrift store shopping purchase goes directly towards programs in your community. These programs provide meaningful employment opportunities for Albertans with disabilities. So, you can thrift shop online knowing you’re doing good for others!

Wondering - what is the best online thrift store near me? Check out the Goodwill online thrift store for the best and most rewarding online thrift shopping experience!

How do I get the item(s) I purchased on the Goodwill online thrift store?

To get the item(s) you have purchased at the Goodwill online thrift store, stop by the specified Goodwill location. Our staff will have your order ready to go! 

Your pickup location(s) and instructions are provided on the Checkout Page. As well, you can see an item’s pickup location under the:

  • Item title on the Online Thrift Store Page
  • Cart total on the Shopping Cart Page

When you purchase goods and second hand clothes online, they must be picked up. So, please be sure that you can pick up an item(s) at the specified location before making a purchase.

How does the Goodwill online thrift store work?

The Goodwill online thrift store makes online thrift store shopping simple! Here’s how it works.

  1. Explore the used items and second hand clothes in our online thrift store.
  2. When you see an item you like, click the ADD TO CART button.
  3. Once you're done shopping, click on the Shopping Cart Icon that's located in the top, right-hand corner of your screen.
  4. On your Shopping Cart page, you’ll see all the items in your cart and have the option to add or remove items. When you’re ready to complete your purchase, click PROCEED TO CHECKOUT.
  5. Fill in your Billing and Payment details, select a pickup date and time, and click PLACE ORDER to complete your purchase.

Before buying goods and second hand clothes online, please be sure you can pick up the item(s) from the Goodwill location specified.

Where to buy second hand clothes online?

You can buy second hand clothes online at the Goodwill online thrift store! In addition to second hand clothes, you can purchase used furniture, footwear, books, games, and more. 

Each week, the second hand clothes and items in our online thrift shop are updated - for the ultimate online thrift store shopping experience. Best of all, when you buy second hand items from the Goodwill online thrift store, you directly support members in your community with disabilities. So, you can thrift shop online knowing you are doing GOOD for the environment and your community!

Is there a Canadian online thrift store?

Yes, Goodwill Industries of Alberta has a Canadian online thrift store. If you live in Canada, you can thrift shop online using the Goodwill online thrift store. That said, purchased items must be picked up from a Goodwill location. Therefore, before making a purchase, please ensure you can collect your item(s) at the specified pickup location.

Looking for a Canadian online thrift store in Edmonton? The Goodwill online thrift shop has numerous items that can be picked up at Goodwill locations in Edmonton.

What about an online thrift store in Calgary? The Goodwill online thrift store is the best place for Calgary residents to do their online thrift store shopping. Check out the used items and second hand clothes above and see what is available for pick up in Calgary.

Whether you’re located in Edmonton, Calgary or another city in Alberta, next time you’re wondering - where is an online thrift store near me? - check out the Goodwill online thrift store!

Can I exchange or return an item?

Currently, Goodwill Industries of Alberta exchanges apparel and electronics only.

1. Only apparel items and electronics may be exchanged.
2. Exchanges are for items of equal or higher value.
3. All items must be exchanged within 14 days of purchase date.
4. Original receipt must accompany the items being exchanged.
5. Items being exchanged must have original tags still attached to them. (If a price tag has been tampered with, it will not be valid for exchange).

Where does the revenue from the stores go?

Goodwill is a non-profit organization, and our mission is to connect Albertans with disabilities to meaningful employment. In 2018, 88.7% of revenue created by our retail operations was reinvested into making this mission a reality.
Thank you, Alberta!

Senior discounts. I would like to know if you you offer them?

Are Senior discounts available? Yes! Wednesdays are Seniors’ Days, and customers who are 60+ years of age are invited to enjoy 15% off regularly-priced merchandise.

I saw a great find online. Can I request that the store hold it for me?

Goodwill’s policies are created to ensure that everyone has an equal chance to find incredible treasures in our stores. For this reason, our staff is unable to hold items for customers.
The best part about shopping at Goodwill is that new items are making their way onto the shelves all the time! Even if the item you saw online is no longer available, there is sure to be something that will catch your eye.

I’m looking for a certain item. Do you have it in stock?

The inventory in our stores is constantly changing. That’s what makes Goodwill such an exciting place to shop!
Because the items in our stores rely on the donations we receive, our staff is not able to anticipate what will be coming out on the sales floor. If you have your heart set on a certain item, the best way to find it is to visit the stores frequently.

Tag sales: Are there any sales happening this week?

Goodwill’s tag sales offer 50% off of items tagged with a certain colour. The colour on sales changes each week, and you can find the current sale colour on our website’s shopping page and on our Facebook page.

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